I have worked with Helfen for over a decade and can honestly say that their work has been outstanding. More than this, they care and are very committed to putting things right. As a homeowner this was invaluable as I came to terms with the extent of my leaky home. As a neighbour I saw their kindness as they assisted an owner who faced extraordinary barriers to obtaining justice and a house fit to live in. As a body corporate committee member their advice was important as we assessed our options for repair. As a member of the committee advising lawyers on a class action against James Hardie their investment of availability and effort and was over and above what might be expected. Thomas Wutzler, Sarah Hohaia and Danielle Thorne, to name a few, are all outstanding members of the team at Helfen. I would recommend them to homeowners faced with leaky homes and body corporates who need sound advice on what are often complex and stressful issues. Thomas may not say what you want to hear, but in my experience he’s usually right.

Helfen was recommended to us as we were involved in a legally and technically complex dispute, which required some lateral thinking from an independent expert. We found Helfen to be very accommodating, particularly around meeting very tight timeframes, being pro-active and going beyond the call of duty, including the bespoke testing methods used and were required to validate the required outcomes. The diverse background and skills of the Helfen team enabled them to very quickly come to grips with the issues at hand and greatly assisted in resolving our dispute. The Helfen team were a pleasure to work with and we would not hesitate recommending Helfen to anyone faced with disputes that are slightly out of the ordinary or require some creative thinking.